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Federal Student Aid

CLICK FOR #4HELP USER FEEDBACK

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1800-433-3243

average rating is 3 out of 5, based on 150 votes, Reviews

Click Number to Call

SECTION I - GENERAL INFORMATION

Hotline Address

Street

P.O. Box 1854

Monticello

KY

42633

City

State

Zip Code

#4Help Tracking Data

#4Help ID Number

b17cc3a2-3f49-40f9-aec7-6573cd4cfa8d

December 5, 2020 at 8:01:15 PM

Date Created

December 5, 2020 at 8:01:15 PM

Last Update

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Date Page Claimed by Owner

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Coverage Area

For Text Chat & Web Chat Services

Click Phone #to Text Chat

Click URL to Web Chat

Short Code Number

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Web Chat URL

Word to Send to Short Code 

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Hotline's Main Category

State Agency

Hotline's Subcategory

Federal Student Financial Aid

Services Provided by Hotline

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Brief Description of Service

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SECTION II - #4HELP VISITOR & CALLER REVIEWS

SECTION III - USER, CALLER & CHATTER STATISTICS

General Statistics

Visits to this Page:
Search Results Appearances:

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Call Statistics

Calls Routed from #4Help:
Avg. Rings Until Pickup:
Avg. Time on Hold:

Dropped Calls:
Avg. Return Callers:
Avg. Post Call Rating

Text Chat Statistics

Search Result Appearances:
Amount of Clicks to Chat:
Avg. Length of Chat:

Per Session Stats
Avg. Wait Time for 1st Reply:
Avg. Wait Time Between Replies:
Avg. Amount of Messages from Clients:
Avg. Amount of Replies from Chat Service:
Avg. Chatter Rating:

Web Chat Statistics

Search Result Appearances:
Clicks to Chat:
Avg. Length of Chat:
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Per Session Stats
Avg. Length of Chat:
Avg. Wait Time 1st Reply:
Avg. Wait Time Between Replies:
Avg. Amount of Messages from Clients:
Avg. Amount of Replies from Web Chat Service:
Avg. Client/Chatter Rating:

SECTION IV - INFORMATION ADDED BY HOTLINE SERVICE

Contact Name:
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Contact Phone #:
 
Contact Email:
 
Contact's Position
with Hotline:

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BorrowerDefense@ed.gov

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Type of Entity:
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Coverage Area:
 
If Government,
Name of Agency:
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If Nonprofit, EI #:                       
 
501(c)3 Approved:

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Mission Statement

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Additional Services Provided

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Photos, Videos and Other Media Provided by Hotline, Helpline, Web Chat or Text Chat Service

SECTION V- FINANCIAL DATA

Selected Data from IRS

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(Coming Soon)

Stats
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